Auto repair shops, meet your AI team.
A broken-down car doesn't wait for business hours. The shop that picks up first gets the tow.
PureBrain is an AI teammate for auto repair shops that captures after-hours breakdown calls 24/7, sends service reminders that cut no-shows, follows up on recall notices on the cadence you set, and asks your closed jobs for the reviews that grow your book, so the 7:30pm call gets a real answer before morning and your diag bay stops going empty because nobody reminded the recall list.
We get auto Repair Shops
A driver calls your shop at 7:30pm because her car is making a sound she doesn't like and she's afraid to drive it tomorrow. Your voicemail picks up. By morning she's towed it to the shop across town that answered at 8am. You scheduled six diag appointments for this week and one of them no-showed because nobody sent the day-before reminder. A customer got a recall notice in the mail three weeks ago and your shop has no clean way to nudge her to book the fix before the deadline. Half your closed jobs last year would have left a five-star review if anyone had asked.
How PureBrain helps auto Repair Shops
Captures every breakdown and service inquiry 24/7, so the 7:30pm call from the driver afraid to drive tomorrow gets a real answer before morning and stops going to the shop that replied faster
Qualifies inquiries on the criteria you set (vehicle make/model, symptoms, towing needed), so the diag bay only sees work your shop actually services
Sends service reminders with a reschedule link on the cadence you set, so this week's no-show diag slots fill from the waitlist instead of going empty
Follows up on recall notices on the schedule you choose, so the customer who got the recall three weeks ago books the fix before the deadline instead of forgetting
Asks your closed jobs for a review at the moment the car goes home, so your Google rating climbs from the customers who already trusted you with the work
Hands off to a real service advisor the moment a caller describes a symptom or vehicle issue that needs a hands-on look from your tech
Frequently asked questions
How does AI help an auto repair shop keep the diag bay full and the recall list moving?
It captures the after-hours breakdown calls that currently hit voicemail and become lost tows, sends the service reminders that fill this week's diag bay, follows up on the recall notices your shop has been meaning to call about, and asks your closed jobs for the reviews that grow your book.
Can drivers still reach a real service advisor at our shop?
Yes. PureBrain handles the after-hours capture and the qualification details your service advisors set, and the moment a caller describes a symptom or vehicle issue that needs a hands-on look from your tech, the call hands off to a real service advisor on your team.