Locksmith and security system installers, meet your AI team.
A lockout is an emergency at 2am. The locksmith who picks up first gets the call.
PureBrain is an AI teammate for locksmith and security system installers that captures after-hours lockout calls 24/7, sends estimate reminders that cut no-shows, follows up on rekey and security-upgrade work on the cadence you set, and asks your finished jobs for the reviews that grow your book, so the 2am lockout call gets a real answer before morning and your job calendar stops going empty because nobody reminded the upgrade list.
We get locksmith and Security System Installers
A homeowner calls your after-hours line at 2am because she just got home from a trip and her keys aren't where she thought they were. Your voicemail picks up. By morning she's called the locksmith across town that picked up at 7am. You have eight jobs scheduled for this week and one is going to no-show because nobody sent the day-before reminder with the property-access details. A rekey customer from last spring has never been offered a security-system upgrade consult and your system has no clean way to nudge her at the right moment. Half your finished jobs last year would have left a five-star review if anyone had asked.
How PureBrain helps locksmith and Security System Installers
Captures every lockout and service inquiry 24/7, so the 2am call from the homeowner who just got back from a trip gets a real answer before morning and stops going to the locksmith that replied faster
Qualifies inquiries on the criteria you set (service type, urgency, property access), so your techs only roll out for the work your shop actually handles
Sends service reminders with the property-access details techs need, so this week's no-show job slots fill from the waitlist instead of going empty
Follows up on rekey and security-upgrade work on the schedule you choose, so the spring rekey customer hears from your shop when she's ready to think about a system upgrade
Asks your finished jobs for a review at the moment the tech wraps, so your Google rating climbs from the customers who already trusted you with the work
Hands off to a real service tech the moment a caller describes a lock or security situation that needs an in-person assessment
Frequently asked questions
How does AI help a locksmith or security installer handle emergencies without losing the upgrade book?
It captures the after-hours lockout calls that currently hit voicemail and become lost jobs, sends the service reminders that fill this week's schedule, follows up on rekey and security-upgrade work so the spring rekey customer hears from your shop at the right moment, and asks your finished jobs for the reviews that grow your book.
Can customers still reach a real service tech at our company?
Yes. PureBrain handles the after-hours capture and the qualification details your dispatchers set, and the moment a caller describes a lock or security situation that needs an in-person assessment, the call hands off to a real service tech on your team.